Privacy Policy

Privacy Policy

Last updated: 3-18-2020

Introduction

Puppet Laurieate, LLC (“Puppet Laurieate”) or (“we”) understands that you care about how information about you is collected, used and shared, and we appreciate that you trust this information with us.  We are committed to protecting your information.  We act in accordance with applicable data protection and privacy laws when we collect and use information about you.

This Website Privacy Policy (“Privacy Policy”) applies to your use of Puppet Laurieate’s websites (collectively, our “Website”) and describes how Puppet Laurieate collects, uses, shares and protects any personal information when you visit our Website. Puppet Laurieate may change, add to, or remove all or any portion of this Privacy Policy at any time, and we will post our current Privacy Policy so that you will always have our current Privacy Policy available to you.

How to Contact Us

Should you have any comments or questions about how we collect and use your personal information, communication can be directed to Puppet Laurieate via email to laurie@puppetlaurieate.com.

Applicability & Eligibility

This Privacy Policy applies to our Website, and Puppet Laurieate’s collection, use, disclosure, and protection of your data.  It does not apply to third party websites, applications, or services.  Before accessing, using, or interacting with our Website, you should carefully review the terms and conditions of this Privacy Policy.

By using our Website, you are agreeing to our Privacy Policy, without modification, and confirming you have read and understand these policies, including how and why we use your information.  If you do not want us to collect or process your personal information in the ways described in this Privacy Policy, you should not use our Website.

Our Website is not intended for individuals under the age of 17. We do not knowingly collect personal information directly from individuals under 17 years of age. Puppet Laurieate’s products and services are not intended for individuals under 17 years of age. If you are under 17 years of age, you should not submit or post personal information on our Website.

Personal Information Collection & Use

Puppet Laurieate collects information about you and your use of our Website through various means, including information we receive from you on, website forms, as well as through your access, use, or interaction with our Website.  Such processing is utilized to provide our Website to our visitors.

Please do not submit any confidential, proprietary or sensitive personally identifiable information (e.g., Social Security Number, Driver’s License Number, Credit Card Number, Bank Account Number or other financial information) to Puppet Laurieate via our Website.   We are not liable or responsible for any consequences resulting from the submission of this personally identifiable information. If you do submit this information, you do so at your own risk.

Where we gather your information on the basis of consent, we will clearly obtain your opt-in consent.  You may withdraw this consent at any time by contacting Puppet Laurieate at laurie@puppetlaurieate.com. 

Personal Information You Provide to Puppet Laurieate

The following table provides more detailed information on the personal information you provide to Puppet Laurieate and why we collect it.

Information we collect Why we collect it
If you provide your email address to us or otherwise request or agree to receive electronic communications from us for marketing communications, we may collect your name, email address, phone number, or physical address.
You may unsubscribe at any time by clicking the unsubscribe link found in any email we send. 		We use your information to send you updates that may be relevant to you regarding Puppet Laurieate events, activities, and news.  Your information is necessary to send you the communications and information you have requested.
We do not share or sell any personal information to other organizations for commercial purposes.
If you use a form on our Website to request Puppet Laurieate contact you, schedule an appointment or certain information, we may collect your name, email address, phone number, or physical address.  This information is necessary for us to provide services, products or information you requested.
We do not share or sell any personal information to other organizations for commercial purposes.
If you purchase something from our Website, we may collect your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.   This information is necessary for us to provide you with the product and/or service you purchased. 
We do not share or sell any personal information to other organizations for commercial purposes.

Personal Information We Automatically Collect 

We automatically collect certain information and data when you use, visit or navigate our Website. We refer to this automatically-collected information as “Device Information.” The information we collect could be aggregate and/or user-specific individual information but does not reveal your specific identity (like your name and/or contact information).  This information is primarily needed to maintain the security and operation of our Website and for our internal analytics and reporting purposes.  This information includes device characteristics (including operating system and name), your IP address, browser characteristics, communication data, referring URLs (what web websites or search terms that referred you to our Website), how and when you use our and other technical information, time zone, location, country, language preferences and patterns of use (information on the individual web pages or services you view on our Website, and browsing and navigation patterns within our Website).  

Cookies

When you visit our Website, we collect Device Information using so-called “cookies” to make our Website more user-friendly, effective, and secure. A cookie is a small piece of data sent from a website and stored in a file on your browser. A cookie is useful for having the browser remember specific information across several pages or between visits to a website. In addition to cookies, we use scripting, which is code run on the website to collect information such as actions you’ve completed on our website or items you click on. We also use “pixels,” which are transparent image files sent from the website to your browser to help us record items like IP address and time. For the purposes of this Privacy Policy, we refer to all these technologies as “cookies.”

We do not store any sensitive information within your cookies. Our Website does not read any information stored in cookies given to you from other websites, except in rare cases where the other website is a provider of information or functionality within our website and that cookie is necessary to make our Website function correctly.

Most of the cookies we use are “session cookies” which are automatically deleted as soon as you leave the site. Other cookies, so-called “persistent cookies,” remain on your computer until you delete them. Using these cookies allow us to enhance your experience in interacting with our Website, such as by helping recognize your browser the next time you visit and loading previously viewed pages faster. We use cookies to offer you the best possible experience on our Website.

We also use cookies to collect browsing information in order to improve your overall experience. We use this information to track website usage and compile statistics. This helps us improve our Website, so you will find it more useful and informative, and enable customized promotions you may be interested in. We may use the combination of data we collect, such as browsing information and email address, to join known devices together and provide you personalized experiences on the device you are currently using. Impression data from cookies, which indicates who has seen advertisements about our products and services on our Website or third-party websites, may be used to improve our marketing practices. If you are a current customer, have logged into your account, obtain a policy from our Website or provide your email address, we may use analytics software to link data we collect, such as use of our Website, opening emails we send you or contacting our customer service center via phone, back to you.

We may use browsing information we collect (including IP address, email address and data received from Google Analytics) to match with information received from third parties (including behavioral information and device identifiers) and customer information to learn more about an individual or a group. These actions help us analyze interactions with our website, improve marketing efforts, inform our strategic approach and improve your experience. We also may use this information to directly market our products and services, to the extent permitted by law. We may use third parties to perform these and other activities.

You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Browsers may also be set up to display a warning when a cookie is used. You may even disable your browser from accepting cookies. Disabling cookies is unique to each browser and device you use. Disabling cookies on one device will restrict the ability to tie that device to other devices you use. Parts of our Website may not function properly if you disable cookies. To provide you with the best possible experience while visiting our Website, please enable cookies within your browser.

We also enable cookies to be placed or accessed on your device by third party advertising networks. These kinds of persistent cookies remember the websites you visit, and that information is shared with other parties, such as advertisers. We may use third-party advertising networks to help us deliver tailored online ads to you. To learn more about opting-out of this type of interest-based advertising, please visit the Network Advertising Alliance (NAI) Consumer opt-out website.

Do Not Track

Most web browsers and some mobile operating systems and mobile applications include a “do not track” feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored or collected.  Our web services do not alter, change, or respond upon receiving Do Not Track (DNT) requests or signals in browsers. As described in more detail above, we track user activity using cookies and similar technologies.

Google Analytics

We use a tool called “Google Analytics” to collect information about use of our Website. This tool uses persistent cookies to allow us to see behavior information relating to visitor age, gender and interests. We may also use this data to create remarketing lists. You can opt out of Google Analytics without affecting how you visit our Website. For more information on opting out of Google Analytics tracking and customizing Google Display Network ads, visit Google’s Ad Settings.

With whom do we share your information?

Bottomline, we only share information with your consent, to comply with laws, to provide you with purchased services, to protect your rights, or to fulfill business obligations. Third parties who may receive your personal information include: 

  • Business partners – These are businesses that we work with to offer you certain services or promotions.
  • Nonaffiliated service providers – These nonaffiliated service providers may offer services like, but not limited to, payment processing, data analysis, email delivery, hosting services, customer service, marketing efforts, etc.  These companies may use information about your visits to our Website and other websites that are contained in cookies to provide services, advertisements, or to collect data about how you interact with our Website over time
  • Affiliates – If we share your information with affiliates, they are required to adhere to this Privacy Policy.
  • Government and regulatory authorities – We may provide information to government and regulatory bodies to provide the services you have purchased or because of legal and regulatory obligations on our business.
  • Puppet Laurieate auditors and legal advisors – We may need to provide information to assist with provision of services or management of our business.
  • Relevant industry self-regulatory bodies – We may need to provide information to assist with provision of services or management of our business.
  • Others only as permitted by law 

We do not sell your personal information, and we have contracts with our service providers to prohibit any sale of your personal information and to provide written assurances regarding the security and privacy protections they have in place to protect your personal information. 

In the event there is a change in the corporate structure of Puppet Laurieate, such as, but not limited to, merger, consolidation, sale, liquidation, or transfer of substantial assets, Puppet Laurieate may, in its sole discretion, transfer, sell or assign personal information we have about you to one or more affiliated or unaffiliated third parties.

Your information may only be transferred to another country for processing as permitted and in compliance with applicable law.

Where and how long is your personal information stored?

We store personal information about you on computer systems operated by us or our service providers. We will maintain personal information about you for as long as necessary in connection with both our and your legal rights and obligations for the purposes for which it was collected, to defend or advance legal claims, or as otherwise required by applicable laws and regulations.

How is my personal information secured?

We maintain physical, technological and administrative safeguards to protect your personal information and prevent unauthorized or accidental use, access, or loss. We limit access to personal information about you to those who have a business need for such access. Individuals who process personal information on our behalf generally may do so only in an authorized manner and are required to keep your information confidential. We limit access to our premises and to our computer networks and take steps to safeguard against unauthorized access to such premises and networks. 

What are your rights?

You may have various rights with respect to your personal information depending on where you live, the information we have about you, and the context in which it was obtained. These rights are defined under a variety of privacy laws and regulations, each of which may or may not apply to our relationship with you or your personal information. We may choose to extend these rights to you even if we are not required to under applicable law.

Privacy Rights under the California Consumer Privacy Act (“CCPA”)

For residents of California, to the extent we have collected information about you, you may have rights to your personal information as described below:

  • Right to know – You may be entitled to request that we disclose to your personal information we have collected about you, the categories of sources from which we collected the information, the purposes of collecting the information, the categories of third parties with whom we have shared the information, and the categories of personal information that we have shared with third parties for a business purpose. Before providing any of this information, we must be able to verify your identity.
  • Right to opt-out – We currently do not sell personal information to third parties, and therefore do not offer this option. We may share personal information about you with our business partners and others as permitted by law. Please see the “With whom do we share your information?” portion of this Privacy Policy for more information.
  • Right to deletion – Subject to certain conditions, you may be entitled to request that we delete personal information about you. Before deleting information, we must be able to verify your identity. We will not delete personal information about you when the information is required to fulfill a legal obligation, is necessary to exercise or defend legal claims, or where we are required or permitted to retain the information by law. For example, we cannot delete information about you while continuing to provide you with a product and/or service or where required to be retained.

We do not discriminate against you if you choose to exercise these rights.

Submitting Privacy Requests

You can exercise your privacy rights by submitting requests to us to exercise those rights and by taking other steps that will limit how information about you is collected, used, and shared.

Opting out of email marketing

If you no longer wish to receive marketing or promotional emails from us, please click the unsubscribe link included in the footer of every promotional email we send, or contact us directly as provided in the “How to Contact Puppet Laurieate” section of this Privacy Policy.

Submit personal information requests under the CCPA

For residents of California, you may exercise your privacy rights under the CCPA by submitting a Personal Information Request by emailing laurie@puppetlaurieate.com.

We must verify your identity before fulfilling your personal information request. To verify your identity, we will collect information from you, including, to the extent applicable, your name, government identification number, date of birth, contact information, your account information, answers to security questions, or other personal identifying information. We will match this information against information we have previously collected about you to verify your identity and to respond to your request. Information collected for purposes of verifying your request will only be used for verification and to respond to your personal information request. If we are unable to verify your identity as part of your request, we will not be able to satisfy your request. For deletion requests, you will be required to submit a verifiable request for deletion and then to confirm separately that you want personal information about you deleted.

If you would like to appoint an authorized agent to make a request on your behalf, and that agent is not already authorized to access your account in your profile, we require you to verify your identity with us directly before we provide any requested information to your approved agent.

Linking to Third Parties

When you leave our Website and go to another linked website, we are not responsible for the content or availability of the linked website. Please be advised that if you enter into a transaction on the third-party website, we do not represent either the third party or you. Further, the privacy and security policies of the linked website may differ from those practiced by Puppet Laurieate. 

Changes to this Policy

We reserve the right to change this Privacy Policy at any time in our sole discretion. If we make changes, we will post the revised policy here, so that you can see what information we gather, how we might use that information and in what circumstances we may disclose it. By continuing to use our services after notice is provided, you accept and agree to this Privacy Policy as modified.